Troubleshooting
- Error message: "Original images could not be located"
- Error message: "Missing Color Profile"
- Why are some of my images/spreads not being exported?
- Error message: "Current album layout is different from album company specifications"
- Error message: "No matching template libraries were found"
- How to clear image cache
- Troubleshooting: SmartAlbums clean-up
- Album not loading / missing files
- Error message: "Images missing from disk"
- Recovering a lost project (Windows only)
- Recovering a lost project (Mac only)
- Why can't I see my custom template?
- Why is my SmartAlbums product key not working?
- Why don't my exported spreads match my design in SmartAlbums?
- Why am I being asked for a product key during my trial?
- How to record a screen video
- Error message: "Provided product key is not valid for the given email address or is blocked"
- Saving System Information file (Mac)
- SmartAlbums crashes with Lavasoft Ad-Ware installed (Windows)
- Conflicting application: Dell Backup and Recovery (Windows only)