Images are failing to upload

There can be a few different reasons why your images may be failing to upload to Pixellu SmartSlides. If you're having trouble with your upload, check the following:

  • Ensure that your images meet these minimum requirements.
  • Double-check if you are not trying to upload duplicated images.
  • Each SmartSlides project can have a maximum of 1,000 images files. If you reach this limit, additional images will fail to upload. 
  • A single image file cannot be uploaded into your slideshow project more than once. Ensure that you are not uploading duplicate image files. 
  • Check to see that your internet connection is in good shape. We recommend having an upload speed of over 10 MBPS. You can test your network's upload speed here.
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