Canceling or switching your SmartSlides plan
Plans
Month-to-month
- More expensive
- Can be canceled at any time
Annual, paid monthly ("annual plan")
- Less expensive
- Implies an annual contract of 12 monthly payments
- Your annual contract will renew automatically, on your annual renewal date, until you cancel
- Can be canceled within 30 days of purchase
- Canceling after 30 days of purchase is subject to a cancellation fee equal to 50% of the remaining unpaid balance of the annual plan
Switching Plans
- All plans can be switched to at any time
- Month-to-month plans can be switched to any other plan
- Annual plans can be switched to any other annual plan; the annual contract automatically renews from the day of the switch
- When a plan is switched, billing follows this logic
Note: While switching between SmartSlides-only plans is possible, switching to/from the All Apps Bundle is not possible within your Pixellu Account. If you'd like to switch to/from our All Apps Bundle, please use the live chat feature on our website or email us at support@smartslides.com.
Canceling Plans
Month-to-month
- Can be canceled at any time
- Access to SmartSlides remains until the pre-paid date, but no refund is issued for the 'remaining days in the month'
- Cancel functionality is available through the Pixellu Account login
- After cancellation, your service will continue until the end of that month’s billing period, but a prorated refund will not be issued
Annual, paid monthly
- Can be canceled without a cancellation fee within 30 days of purchase or on the last month of your annual contract period
- To cancel early and pay the cancellation fee, contact support at support@smartslides.com
- Though annual contracts renew automatically, you can cancel your plan without a fee within 30 days of the annual contract renewal
- After cancellation, your service will continue until the end of that month’s billing period, but a prorated refund will not be issued
Choosing between annual and month-to-month plans
The option of selecting an annual or month-to-month SmartSlides plan is available while purchasing a plan on our pricing page:
