Canceling your subscription
Canceling Plans
- Your plan will renew automatically on your renewal date until you cancel
- Cancel functionality is available within your Pixellu Account under the Subscriptions + Billing section by clicking on your subscription and selecting Cancel Subscription
- Upon cancellation, your plan will remain active until the end of the current billing period and will automatically be canceled on the renewal date.
Please note that canceling a plan does not automatically grant a refund.
Refunds
To be eligible for a refund, you must request it within the specified timeframe:
- Annual Plans: 30 days from the initial purchase date.
- Monthly Plans: 7 days from the initial purchase date.
Renewals are not eligible for refunds.
To request a refund, please contact our support team via email at support@pixellu.com.