Canceling or Switching your SmartAlbums plan

Canceling Plans

• Your plan will renew automatically on your renewal date until you cancel
• Cancel functionality is available within your Pixellu Account under the Subscriptions + Billing section by clicking on your subscription and selecting Cancel Subscription
• Upon cancellation, your plan will continue to stay active until the end of the current billing period and will automatically cancel on the renewal date.

Switching Plans

You can switch your plan at any time by visiting the Dashboard section of your Pixellu Account and clicking on “Change Plan” under your SmartAlbums subscription.

This opens a pop-up where you can view and select your desired subscription. Simply click on “Buy Now” when you’re ready to upgrade.

When you switch to a new plan, a prorated billing adjustment will be credited immediately to reflect the switch. For example, if you chose to purchase a  SmartAlbums plan and then upgrade to the SmartAlbums Plus plan a few days later, there will be a prorated charge for the number of days that the new plan will be used. 

Note: Please note that SmartAlbums is only available as an annual subscription at this time. Additionally, while switching between the SmartAlbums-only plans and upgrading to the All Apps Bundle plan is possible, switching from the All Apps Bundle is not possible within your Pixellu Account. If you’d like to switch from our All Apps Bundle, please use the live chat feature on our website or email us at support@smartalbums.com.